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Home Nurse Making Bed

Phoenix Premium Care

Outstanding Personalised Care Right At Home In Saffron Walden & Surrounding Areas

Post-Surgical Assistance

Recovering at home after surgery can limit your ability to carry out daily activities.


Whether you are recovering from major surgery or plastic surgery, our compassionate team will assist you towards a healthy recovery.

Contact us today to enquire.

Medical Staff Pushing Patient in Gurney
Nurse supporting senior man to sit on wheelchair. Female nurse is assisting disabled elder

Physical Disability Support

Arthritis, physical disabilities, and age-related conditions are some of the few circumstances that prevent patients from caring for themselves. At Phoenix Premium Care, our fantastic team of carers are on hand to support you. 


We can assist you with daily tasks such as mobility, eating, exercising, and grooming.

Personal Care

Our personal care services are designed to help with day-to-day living. We offer the following types of personalised support for you or your loved ones:


  • Getting ready for the day or evening (including bathing, washing, and dressing)

  • Help around the home and general housework

  • Caregiving (including continence support and giving medication, which is subject to certain limitations and will be explained thoroughly in our initial interview)

  • Food Preparation

  • Social companionship (including playing card games, reading or doing hobbies, going out together)


We provide the reassurance of qualified caregivers and nursing support who will fulfil your exact needs, which we will identify when we develop your bespoke care plan. All services are provided at a convenient time for your loved one.

Cropped shot of a nurse holding an elderly woman's hands in a retirement home
Chat with the Nursing Home Attendant

Dementia Care


At Phoenix Premium Care, we offer a comprehensive and compassionate dementia care service that is tailored to meet the unique needs of each individual. Our dedicated team of trained professionals is committed to enhancing the quality of life for those living with dementia, providing personalised support and assistance in a safe and comfortable environment. We understand the challenges that dementia presents, and our goal is to create a warm and nurturing atmosphere where our service users can thrive, maintain their dignity, and find comfort in their daily lives.


We are proud to be based in the heart of Saffron Walden, Essex and we extend our exceptional care services to a wide range of locations, reaching communities across not only Essex but also other areas.

At Phoenix Premium Care, we take great pride in the compassionate and dedicated staff who make companionship the heart of our services. Our staff members are more than caregivers; they are companions who genuinely care about the well-being and happiness of our service users.

Experienced Companions: Our team is comprised of experienced companions who understand the unique value of human connection. With backgrounds in various aspects of healthcare and social care, our staff brings a wealth of knowledge and empathy to every interaction.

Personalised Approach: We believe in the power of a personalised approach to companionship. Our staff takes the time to get to know each service user as an individual, learning their interests, preferences, and life stories. This knowledge allows our companions to create meaningful and enjoyable experiences tailored to each service user.

Empathetic and Attentive: We understand that companionship is more than just being present; it's about being truly present. Our staff is empathetic and attentive, actively engaging in conversations, participating in activities, and providing the emotional support that makes a difference.

Reliability and Trust: We know how important trust and reliability are in a companionship service. Our staff is not only trained to provide companionship but also to ensure the safety and well-being of our clients. You can count on us to be there when needed.

Enriching Lives: Beyond mere company, our staff is committed to enriching the lives of those they serve. Whether it's sharing stories, playing games, going for a walk, or simply providing a listening ear, our companions make a positive impact in the daily lives of our service users.

At Phoenix Premium Care, our staff members are not just caregivers; they are caring friends who bring joy, comfort, and a sense of belonging to the lives of those we serve. We are proud of the meaningful relationships our companions build with our Service users, and we are dedicated to enhancing their quality of life through genuine companionship.

Home care nurse serving breakfast to senior man
medication support.jpg

Medication Support